LEGACY Leadership: Growing Your Most Valuable Resource—Your People
A Blueprint for Leadership in Post-Acute Care—and Beyond
Leadership isn’t about a title. It’s about impact.
In post-acute care, the stakes are too high for mediocrity. Culture doesn’t grow by accident—and great teams don’t lead themselves. That’s why LEGACY Leadership was written.
This isn’t just another leadership book. It’s a battle-tested guide written by someone who’s been in the trenches for 15+ years. Whether you’re a nurse leader, administrator, executive, or just someone trying to show up stronger each day—this is your playbook.
What You’ll Learn Inside
Every chapter is built around one of Legacy’s foundational leadership principles, rooted in the L.E.G.A.C.Y. framework:
- Listen, Learn, and Lead by Example
- Empathy in Action
- Grace Under Pressure
- Accountability with Compassion
- Collaborative Communication
- You—Start with Self-Leadership
Each principle comes with real stories, real strategies, and real-world takeaways you can implement immediately.
Why This Book Matters
In post-acute care, strong leadership isn’t a luxury—it’s a requirement.
Chris wrote this book because he saw too many care settings struggle not because they lacked knowledge, but because they lacked leadership clarity. This book brings it.
You’ll learn how to:
- Build a culture that retains people and attracts talent
- Lead through chaos with consistency and courage
- Communicate with purpose and accountability
- Develop teams that care, commit, and show up
Who This Book is For
- New leaders stepping into big shoes
- Experienced pros looking to sharpen their edge
- Operators trying to shape a winning culture
- Clinicians trying to grow influence without losing themselves
- Anyone in post-acute care who believes we can—and must—do better

What Readers Are Saying:
"'LEGACY Leadership' offers a profound exploration of how compassion and empathy can transform the dynamics of healthcare leadership. By sharing lessons learned through his extensive experience, Mr. Ross presents a compelling argument for integrating grace as a core leadership principle. This book is an essential read for emerging leaders in the healthcare profession, especially in post-acute care."
- Lindsey Creapeau, Ed.D., LALD, CDP, FACHCA
Assistant Professor, Health Care Administration (HCAD) Program
Director, Center for Health Administration and Aging Servces Excellence (CHAASE)
University of Wisconsin - Eau Claire
"'LEGACY Leadership' is a guide on how to maximize your people, who are required to deliver the outcomes leaders desire. In this book, Chris, as he has throughout his career, effortlessly balances the emotional elements of leadership with the necessary skills, such as holding people accountable in a reasonable and effective manner. 'LEGACY Leadership' is packed with valuable lessons and practical application methods. This book should be required reading for all leaders in healthcare."
- Mike Oxford, LNHA
Chief Operation Officer, Sun Mar Healthcare
"'LEGACY Leadership is a compelling and enlightening read that offers an actionable roadmap to achieving excellence in leadership. Chris masterfully delivers keen insights into how leaders can rise to the occasion when facing challenging situations. Through vivid examples, he illustrates how effective leadership can transform obstacles into opportunities, serving as powerful motivators and reminders that with the right mindset and strategies, extraordinary accomplishments are within reach.
This book is essential for anyone looking to elevate their leadership skills with proven insights. Whether you are a seasoned leader or an aspiring one, Chris's guidance will equip you with the tools and knowledge necessary to enhance your leadership capabilities. 'LEGACY Leadership' is a must-read for those seeking to understand the dynamics of effective leadership and the importance of self-growth, transparency, and discipline in leading teams to success."
- Susan Norris, PhD
Chief Executive Officer, Deer Oaks Behavioral Health
"The depth of understanding and practical wisdom shared throughout the book is remarkable. Chris masterfully addresses the critical elements of effective communication, including empathy, clarity, and cultural sensitivity, providing readers with valuable strategies to enhance their interactions with patients, families, and colleagues. The real-world scenarios and case studies included are particularly impactful, offering concrete examples that illustrate the application of these communication principles in everyday situations. The author's expertise and dedication to improving post-acute care are evident and deeply appreciated."
- Nicole Kaufman
Chief Transformation Officer, Genesis Healthcare
"We know a lot about leadership, but like a proverbial moving target, there's still much for us to learn. That's why I highly recommend that you read 'LEGACY Leadership.'
In this book, my friend Chris Ross explores what it takes to be a great leader based on his considerable success and meteoric rise as a top-flight sales executive in the healthcare industry. Shaped by his experiences as an employee and as the CEO of his own company, Legacy Healthcare Consulting, Chris has distilled several essential and transportable lessons about how to lead other effectively.
'LEGACY Leadership' is an insightful must-read with important strategies you can put to work today and for the rest of your life."
- Ben Newman
USA Today Top 5 Mindset & Performance Coach
2x Wall Street Journal Bestseller
"Excellent guide on leadership in Post Acute Care!
Chris Ross’ 'LEGACY Leadership' book is a comprehensive, common sense guide that offers very doable approaches to enhancing leadership characteristics. While focusing on post-acute care, an often overlooked but very important area of health care, he has hit a home run in helping leaders in this sector to be their very best. Great book well worth reading!"
- Sherry Craig
"Transformative Leadership Insights in "Legacy Leadership" by Chris Ross. 'LEGACY Leadership' by Chris Ross is a transformative read. Unlike typical leadership books, it offers practical, relatable advice that strikes a chord. Chris expertly articulates the essence of leading with integrity and purpose. The insights are precise and immensely valuable. For anyone aspiring to become a leader who genuinely impacts others, this book is an essential read.
- Brad W.
"A must read for leaders! Such an amazing tool for improving leadership skills. Chris provides easy to understand and actionable steps that you can start implementing right now! Really enjoyed this book."