OUR TEAM

Built from the inside. Driven to support yours.

We believe the best consultants aren’t just advisors — they’re collaborators who’ve been in your shoes. Our team has lived the realities of post-acute care, from the floor to the C-suite, and we carry those lessons into every client relationship.

At Legacy, your mission becomes ours. Whether you’re stabilizing a facility, developing your leaders, elevating your brand, or all of the above — we match you with a Collaborator who has the skillset, mindset, and lived experience to move the work forward.

We’re not here to lecture. We’re here to build, grow, solve, and lead — together.

What Makes a Legacy Collaborator?

Experience from the ground up: Our team includes Administrators, Directors of Nursing, sales professionals, and executives.
Hands-on execution: We’ve done the work, built the systems, led the teams, and faced the fire.
Holistic approach: We develop leaders and organizations by addressing the full picture — professional development, operational strategy, and personal well-being. Because when leaders pour from a full cup, everyone benefits.
Personality match matters: Skill is important — but so is connection. You’ll work with someone who fits your team, not just your to-do list.
Relentless follow-through: We don’t hand you a binder of recommendations and walk away. We show up, stay in the fight, and help make your desired outcomes a reality.

Our Collaborators bring national reach with local feel — providing custom-fit strategies and scalable solutions for whatever chapter you’re writing next.

Chris Ross

Founding Member

Meet Chris

U.S. Army Veteran - Chris has over 22 years in healthcare and more than 15 in post-acute care, Chris has led clinical turnarounds, culture transformations, and large-scale operational planning at national and regional levels. His approach is grounded in collaboration, practical leadership, and performance frameworks that ignite real change.

As the founder of Legacy, Chris built a company that reflects the core of his leadership philosophy: Improve Quality Through Collaboration. Whether on stage, in a boardroom, or side-by-side with a facility team, Chris leads from experience — not theory.

He’s also the creator of the LEGACY Leadership Academy, host of the Pillar Talk Podcast, and author of the LEGACY Leadership book, helping leaders across the country grow with intention, consistency, and grit.

Lindsay Carlson

Director of Creative Strategy

Meet Lindsay

Lindsay brings over a decade of healthcare-focused creative and marketing experience to the Legacy team. A graduate of Elmhurst College, she combines her background in art and design with a sharp sense of strategy, storytelling, and execution.

She leads Legacy’s Marketing division, manages Legacy’s internal brand, and works closely with our clients to build social media strategies, brand identities, websites, and campaigns that are authentic, clear, and effective.

Lindsay is equal parts creative and operational — guiding everything from high-level branding to the fine print on a flyer. Her work supports the Legacy Leadership Academy, Pillar Talk, GROW campaigns, recruitment assets, event collateral, and more.

Roberta Morschauser RN,NHA,WCC

Senior Clinical & Operations Collaborator

Meet Roberta

Roberta Morschauser is a highly accomplished healthcare executive and registered nurse with over a decade of progressive leadership experience across skilled nursing, senior care, behavioral health, and multi-facility healthcare operations. She brings deep expertise in clinical excellence, regulatory compliance, operational strategy, and quality improvement at both the facility and corporate levels.

Throughout her career, Roberta has served in senior leadership roles including Chief Nursing Officer, Director of Clinical Operations, Regional and District Director of Clinical Services, Interim Executive Director, Interim Director of Nursing, and Healthcare Administrator. She has overseen operations for single facilities as well as multi-state portfolios, consistently driving improvements in quality outcomes, census growth, financial performance, and regulatory readiness.

Roberta is widely recognized for her strength in survey management and recovery, infection prevention and control, risk management, and evidence-based clinical program development. She has successfully led organizations through complex state and federal surveys, graduating facilities off the special state focused list, IDR/IIDR processes, complaint investigations, and pandemic response initiatives while maintaining a strong focus on patient-centered care and staff empowerment.

In addition to her executive leadership, Roberta maintains hands-on clinical expertise as a Registered Nurse and has extensive experience in staff education, leadership mentoring, and workforce development. She has designed and implemented clinical education programs, trained Directors of Nursing and Administrators, and supported teams through organizational change and performance improvement initiatives.

Roberta holds a Bachelor of Science in Nursing, is a licensed Nursing Home Administrator, and is Wound Care Certified. Her professional background reflects a rare blend of clinical knowledge, operational acumen, financial oversight, and compassionate leadership. She is passionate about improving healthcare systems, fostering strong clinical teams, and ensuring safe, high-quality care delivery across diverse healthcare settings.

OUR TEAM

Built from the inside. Driven to support yours.

What Makes a Legacy Collaborator?

Chris Ross

Lindsay Carlson

Roberta Morschauser RN,NHA,WCC

Legacy, create yours

Additional Resources

LEGACY Leadership

Growing Your Most Valuable Resource, Your People