Ep. 3 – Pillars of Performance – Process

In this enlightening episode of “Pillar Talk,” Chris takes you deep into the heart of success in post-acute and long-term care. Today, we’re unveiling the third Pillar: Process.

From operators to nurses, the People in the care setting play a vital role in delivering exceptional care. And behind the scenes, it’s the well-defined processes that keep everything running smoothly.

Chris shares his own secret weapon, The Critical Task List, as well as other tools and strategies from others to help you create your processes. But that’s not all – Chris also delves into a special Process for leadership, offering insights and strategies for effective leadership in the care setting.

Discover how these Processes can transform your approach to work, ensuring that no detail is overlooked in the pursuit of excellence. Join us for an insightful discussion that will empower you to optimize processes and elevate your care setting’s performance. Tune in now to gain the blueprint for success in your care setting.

Resources for Process mentioned during this episode: