Posts by Lindsay Carlson
Ep. 104 – Leadership Basics
Leadership can feel complex. Frameworks. Communication styles. Culture strategies. Conflict resolution. All of it matters, but none of it works if you miss the fundamentals. In this episode of Pillar Talk, Chris Ross simplifies leadership basics for effective leaders into two core principles that drive everything else: leading by example and holding people accountable. This…
Read MoreEp. 103 – Focus
Intentional focus isn’t about doing more — it’s about doing what matters. In this episode of Pillar Talk, Chris Ross breaks down why time is your most valuable asset and how intentional focus is the difference between progress and just staying busy. Triggered by real-life reminders of how fragile time is, this conversation challenges leaders…
Read MoreEp. 102 – Attributes
What actually makes a team successful? In this episode of Pillar Talk, Chris Ross outlines the attributes of a strong team — the foundational traits that determine whether a group of individuals becomes a cohesive, high-performing unit. These aren’t surface-level ideas. These are practical, daily behaviors that shape culture, drive accountability, and allow teams to…
Read MoreEp. 101 – Confidence
Confidence – The Evidence Leaders Need to Believe in Themselves Confidence is one of the most important traits a leader can develop — but it’s also one of the most misunderstood. In Episode 101 of Pillar Talk, Chris Ross explains how leaders build confidence through preparation, evidence, the right relationships, and controlling internal dialogue. Using…
Read MoreEp. 100 – Greatness
10 Qualities That Build Leaders Who Change Care Settings 100 episodes. That milestone isn’t about turning on a microphone — it’s about 100 opportunities to invest in leaders who are committed to improving post-acute care In this special episode, Chris Ross shifts the focus away from celebration and toward impact. Instead of reflecting on accomplishments,…
Read MoreEp. 99 – All In: Circle
All In: Circle – Why Your Circle Determines Your Legacy You don’t go all in alone. In Episode 99, the final installment of the All In series, Chris Ross explores the power of proximity in leadership and why the people closest to you determine how far you go. Your circle impacts your vision, your standards,…
Read MoreEp. 98 – All In: Setbacks
All In: Setbacks — How Leaders Reset When Things Go Off Track You can have a clear vision. You can set high standards. And you can still get knocked off track. In Part 3 of the All In series, Chris Ross tackles the reality leaders don’t talk about enough — what to do when momentum…
Read MoreEp. 97 – All In: Standards
Part 2 of 4 in the All In series Vision without standards is just a dream. In this episode of Pillar Talk, Chris Ross continues the All In series by drawing a hard line between people who wait to feel “ready”… and people who raise their standards and move anyway. This isn’t a motivational pep…
Read MoreLaura Fierce, Chief Marketing Officer
At the executive level, it’s easy to assume coaching is no longer necessary. Serving as a Chief Marketing Officer, I initially believed coaching was more suited for developing leaders earlier in their careers. Choosing to engage in coaching proved to be one of the most valuable leadership decisions I’ve made. The coaching experience provided a…
Read MoreLaura Fierce, Chief Marketing Officer
The Sales COLLAB training served as a pivotal reset for our sales approach. At the executive level, you recognize that when markets plateau or performance becomes inconsistent, doing more of the same is not a strategy change is required. This training provided that shift. It helped our team move from routine activity to intentional, patient-centered…
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