Ep. 51 – Navigating Lows

In Episode 51 of Pillar Talk, Chris Ross dives into one of the most critical but often unspoken aspects of leadership: navigating life’s inevitable lows. In this powerful episode, Chris tackles the challenging moments every leader faces and reveals how these experiences are essential for growth, resilience, and ultimately, success. With his signature, no-nonsense approach,…

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Ep. 50 – Transform

In this new episode of Pillar Talk, Chris shares an exciting announcement that’s been in the works for months: the launch of the Legacy Leadership Academy in January 2025. This eight-week course is designed to help leaders in post-acute care transform their leadership approach through actionable insights and personalized guidance. The Academy is built on…

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Ep. 49 – Strat Planning

In this episode of the Pillar Talk Podcast, Chris Ross dives into the essential steps of strategic planning (strat planning) for both personal and professional success, helping leaders take charge of their future. With the end of the year fast approaching, Chris breaks down how to approach Q4 with a focus on creating momentum that…

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Ep. 48 – Motivation vs. Momentum

In the latest episode of the Pillar Talk with Chris Ross Podcast, we dive deep into the concept of momentum and how it can transform your approach to achieving your goals. Chris shares personal insights on shifting from a reliance on fleeting motivation to cultivating a consistent sense of momentum in both personal and professional…

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Ep. 47 – Personal Accountability

In this episode of Pillar Talk, Chris breaks down why personal accountability is the cornerstone of success. If you want to achieve your goals, it starts with holding yourself accountable for every action, decision, and outcome. Chris cuts through the excuses and challenges you to take full responsibility for your results. He stresses that success…

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David Craig, COO of Exceptional Living Centers

“Chris and his Legacy team have been sensational to do business with. We asked them to go into a very challenged facility and the progress they have made has been nothing short of amazing! Chris is always willing to help in any way needed and his clinical specialist (Roberta) has been awesome too. I highly…

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Building a Winning Culture: The Power of Leadership in Healthcare

In the world of post-acute care, culture isn’t just a buzzword—it’s the backbone of successful, compassionate, and effective care settings. A strong, positive culture shapes the environment where both employees and patients thrive, influencing everything from job satisfaction to patient outcomes. But what does it take to build and sustain such a culture? Let’s explore…

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Ep. 46 – Love & 9/11

photo of 9/11 remembrance lights

In this powerful episode of Pillar Talk, Chris reflects on a moment in history that changed our world forever—September 11, 2001. On that tragic day, we lost 2,977 souls. It was a moment of pain, fear, and disbelief for all of us. But what followed the next day, on September 12th, was something we must…

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Ep. 45 – August Current Events

Unpacking the Latest in Post-Acute Care Regulations Welcome to the latest episode of Pillar Talk, where we dive deep into current events affecting the post-acute care sector. Buckle up, because today we’re exploring some hefty regulatory shifts and their potential impacts. CMS Expands Civil Monetary Penalties (CMPs): A Double-Edged Sword Our first discussion revolves around…

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Ep. 44 – Commitment

In this episode of Pillar Talk, Chris Ross dives deep into the concept of commitment, showing how it can be a game-changer in your leadership journey. Commitment is more than just a word; it’s a powerful force that can transform not only your role as a leader but also the entire culture of your organization.…

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